Quality Standards

All PACEY (Professional Association for Childcare and the Early Years) childcarer members work towards the following Quality Standards. These cover all aspects of home-based childcare, including safety, nutrition, managing children's behaviour, equal opportunities and good business practice.


1. Take a professional approach

PACEY childminders:

  • comply with the requirements of their membership and are registered and have suitable insurance cover
  • undertake relevant training where possible
  • keep up to date with relevant regulations and legislation.


2. Manage children's behaviour

PACEY childminders:

  • never slap, smack, shake, bite, frighten or humiliate a child
  • take a positive approach to managing children's behaviour
  • set clear boundaries for children's behaviour and share these with parents
  • give praise and encouragement when children live up to expectations
  • respond to unwanted behaviour appropriately, according to the child's age and level of understanding.


3. Promote equality of opportunity

PACEY childminders:

  • treat each child as an individual and with equal concern
  • give every child equal chances to learn and develop
  • take into account each child's age and stage of development, gender, ethnicity, home language and any impairment
  • encourage children to develop a sense of their own identity and culture
  • help children to learn about cultures different from their own, and to develop positive attitudes towards people who are different from themselves.


4. Respect confidentiality

PACEY childminders:

  • do not share information about children and families without the permission of the family
  • only break this rule in the interests of protecting a child, when they seek advice from appropriate professionals.


5. Promote children's learning and development

PACEY childminders:

  • provide play activities and learning experiences suitable for each child's age and stage of development
  • support and stimulate children's Social, Physical, Intellectual, Communication and Emotional development (SPICE)
  • build learning into everyday activities
  • support and complement what children learn at home, pre-school and school
  • keep parents informed about their child's progress.


6. Work in partnership with parents

PACEY childminders:

  • know that parents are the most important people in a child's life
  • recognise that parents know their own child best
  • exchange information about each child with his or her parents
  • show respect for each family's beliefs, traditions and wishes for the care of their children
  • discuss and arrange back-up cover for emergencies
  • review contracts with parents at least once a year
  • understand children's need for ongoing care with the same carer


7. Keep children safe

PACEY childminders:

  • ensure a smoke-free environment while they are caring for children
  • pay careful attention to safety and hygiene
  • make detailed plans of what to do in an emergency
  • are aware of signs and symptoms of possible abuse and know what to do if they suspect a child is being abused
  • undertake regular risk assessments


8. Know about nutrition

PACEY childminders:

  • discuss children's dietary needs with parents
  • provide children with a healthy, balanced diet


9. Have good business practices

PACEY childminders:

  • keep organised records of children's attendance, personal details and development
  • keep accurate written records of accidents and incidents in an accident book
  • keep detailed financial records


10. Seek support

PACEY childminders:

  • seek advice from other professionals when necessary
  • take advantage of the opportunities for mutual support provided by PACEY and local childminding groups.

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